Free Shipping on Domestic Orders Over $149Limited Stock of Select Accessories Available Now!Free Shipping on Domestic Orders Over $149Limited Stock of Select Accessories Available Now!Free Shipping on Domestic Orders Over $149Limited Stock of Select Accessories Available Now!Free Shipping on Domestic Orders Over $149Limited Stock of Select Accessories Available Now!Free Shipping on Domestic Orders Over $149Limited Stock of Select Accessories Available Now!Free Shipping on Domestic Orders Over $149Limited Stock of Select Accessories Available Now!
Glow LEDs LogoGlow LEDs
HOME

FEATURED


New Releases! 🆕Best Sellers ✅Our Picks ⭐Gift Cards 🎁On Sale! 💰Merch

ESSENTIALS


Premium Glove Sets Microlights Refresh Packs Gloves Coin Batteries Sizing Samplers

ENHANCEMENTS


Glowskinz EXO Diffusers Diffusers Decals Storage All Accessories

ACADEMY


Glow LEDs Academy Learning Path Quiz Tutorials Library Articles & Guides

BUILD


Mode Creator Browse Modes Glove Set Creator Browse Glove Sets

COMMUNITY


Creator Program Wholesaler Program Events

SUPPORT


Support Center Returns & Exchanges Start a request About Term and Condition
ProfileLogout
  1. Support Center
  2. Returns & Exchanges
  3. Start a request

Start a request

Return, exchange, replacement or missing item

Return or exchange an item, or tell us something was missing from your package. No account needed: enter your order number and the email on the order.

How it works

You have 30 days from delivery. Pick a refund, an exchange, a replacement (defective items) or tell us something was missing. Our team reviews your request and emails you a prepaid return label if one is needed. Refunds deduct a flat $7 label fee, waived if we caused the problem. Nothing is sent back for a missing item.

Read the full returns & exchanges policy

Your order number is the 24-character code in your confirmation email.

Still can't find it? Contact us